See our FAQ Section to learn more about how we work.
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Creating captivating user experiences with custom eCommerce solutions!

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Frequently Asked Questions

Have questions about our services? Check out our FAQ section for answers to commonly asked questions about Cronix LLC and our offerings.

I have no experience with eCommerce. Can Cronix still help me?

Cronix is ​​here to guide you through every step of your eCommerce journey. We can help you choose the right platform, create a user-friendly store, develop marketing strategies, and integrate the necessary product mix. In addition to offering world-class eCommerce development solutions, we provide 24/7 support to resolve your doubts and issues.

Which platform will best suit my eCommerce business needs?

Cronix offers eCommerce development services on several popular platforms, including Shopify, BigCommerce, SHOPLINE, Wix, and many others. During our initial consultation, we will discuss your specific goals and recommend the platform that best fits your business and vision.

Do you handle ongoing maintenance?

Due to high website traffic, the risk of slowdown or crashes requires regular website maintenance. As a trusted eCommerce development solutions provider, Cronix is ​​poised to provide ongoing maintenance services, ensuring your website is efficient and effective in meeting the evolving needs of your growing audience.

 Do you offer refunds?

If you use one of our SaaS apps, we offer a 7 to 14-day trial, during which time you can cancel your plan.

We do not offer any fees for hourly activity or fixed budgets. Our projects follow a retrograde QA process, we prepare acceptance criteria before starting the project. We ensure that the project meets the need and acceptance criteria.

My business belongs to a niche industry. Can I expect a personalized online store that caters to my target audience?

Cronix has over 13 years of experience in providing eCommerce development services. We have worked across a wide range of industries, including automotive, health, travel, jewelry, fashion, and more. 

Therefore, we possess the knowledge to build niche stores that cater to B2B, D2C, and B2B2C businesses. We add functionalities to match your unique product offerings and target audience perfectly.

My question is not listed here. How can I get more help?

Not a problem! Shoot an email to We are happy to answer all your questions promptly.