See our FAQ Section to learn more about how we work.

Support & Maintenance Services

Keep Your BigCommerce Store Running at Max Potential With Cronix’s 24/7 Support Solutions.

Get a Quote

Full Name(Required)

It’s true. Your website is the driving force behind your ecommerce success. Being an ecommerce entrepreneur, you are already bombarded with countless tasks daily. And sudden malfunctions can trouble entrepreneurs who already have a lot on their plates. Moreover, technical glitches require prompt action to maintain the performance of your BigCommerce site. An abrupt website crash can lead to customer losses and harm your brand reputation. That is where Cronix steps in as your dedicated support system. We handle unexpected glitches promptly, ensuring uninterrupted site operation. This allows you to concentrate on business development & strategic growth initiatives, leaving the technical intricacies to us.

Why Your BigCommerce Store Must be Always Online?

Maintaining a reliable online presence for your website or store is essential to win the trust of both customers & search engines. Who would be willing to purchase from a site that frequently experiences downtime & issues? Here are compelling reasons to keep your BigCommerce store active.

Be Accessible To The Customers 24/7

A consistent online presence is vital for your BigCommerce store to thrive in e-commerce. Customers browse and convert at all hours. BigCommerce’s 99.99% uptime provides uninterrupted store operation for a reliable shopping experience.

Search Engine Rankings

Search engines prioritize user-friendly sites & penalize downtime. BigCommerce enables SEO with tools, such as Content Delivery Network, XML Sitemaps, structured data markup, and more, for an optimized store for both customers & search engines.

Prevent Potential Loss Of Sales

An active BigCommerce store operates 24/7, driving business and sales. Frequent issues or downtime result in missed sales opportunities. The BigCommerce features & enable a reliable online presence for its users & contribute to ecommerce success.

Build Customer Trust Over Time

Trust is vital for eCommerce success. When visitors find your BigCommerce store reliable with minimal issues, they will trust your brand and make purchases. Maximum uptime & advanced tools accelerate your ecommerce growth.

How Cronix Helps Keep Your Store Flourishing 24/7?

BigCommerce is a potent e-commerce platform rich in tools and resources. Yet expert guidance is essential to unlock its full potential. Meet Cronix, your reliable e-commerce partner, offering dedicated BigCommerce support and maintenance services for uninterrupted website operation.

Custom Solutions

Custom Solutions

At Cronix, we invest time in comprehending your business goals & creating customized solutions for your store’s needs. From addressing critical bugs to implementing security updates, we prioritize tasks to boost your site’s overall performance.

Dedicated Team

Dedicated Team

Partner with Cronix and get a dedicated team of BigCommerce experts who navigate the platform daily. Our in-depth knowledge allows us to identify potential issues during website operations and provide effective solutions.

Priority Support & Maintenance

Priority Support & Maintenance

We understand that certain issues require more attention than others. Our team offers priority support & maintenance based on the nature of the issues. This ensures your website gets the attention it needs to operate smoothly and reach its maximum potential.

Round-The-Clock Customer Support

Round-The-Clock Customer Support

Cronix’s responsive technical support team is a click away to ensure uninterrupted website operation. Our 24/7 support involves addressing issues, offering proactive monitoring, improvement insights, & guidance for a competitive edge.