See our FAQ Section to learn more about how we work.

Detailed Guide To Set Up BigCommerce POS In Retail Store

Let’s be clear! Online selling can seem challenging, especially without a Point of Sales (POS) system, even when using a feature-rich eCommerce platform like BigCommerce. This is where the need for BigCommerce POS comes into the picture.

It’s no secret that eCommerce sales are soaring around the globe. A recent study estimates the number is going to hit about $6.4 trillion by the year 2024. Now, that’s the importance an online store holds in the success of your business! 

But merely having an online presence isn’t enough. You need to offer an exceptional experience to your visitors. 

And that brings us to an efficient POS. BigCommerce doesn’t offer an in-built POS system. Thus, you need a third-party Bigcommerce integration. To make things easier, we have come up with a detailed step-by-step guide to help you set up a BigCommerce point of sale for your retail store.

So, let’s dive into it!

What is BigCommerce POS?

This application ensures managing sales for online as well as offline stores simultaneously. Digitally, it is seen as a reliable solution to process orders and transactions across various channels. In the offline scenario, a POS system can be your cash register, while online sales demand a seamless BigCommerce POS system. This POS integration can easily handle all the transactions – online and offline.

With the BigCommerce POS integration, you can enjoy enhanced analytics, organized inventory management, and improved payment transactions for your business.

BigCommerce POS Integration – What To Look For?

When planning POS integration, you should choose the best POS application possible. Thus, you should be considerate towards all the necessary features of an app for business development. Here are some factors to take into account:

  1. Inventory Tracking:

It is the most crucial aspect to consider for keeping the back office tasks easy and convenient. It helps you track all the ins and outs of your POS system.

  1. Customer Relationship Management:

Choose a POS that guarantees effective customer relationship management. Online ordering, in-store pick-up, mobile purchases, creating and managing customer accounts, etc. A reliable POS system lets you enjoy these fantastic benefits.

  1. Returns and Refunds:

The customer process never ends with a sale. There might be a request for a return or refund after the purchase. So, you must ensure seamless refund and return processes using a POS system.

  1. Budget:

Last but not least, you don’t want to have a big hole in your budget just to embrace the BigCommerce POS app for your business. Look for the essential functionalities within the predefined budget for the best benefits.

Once you have selected the appropriate POS considering the essential features, it is time to connect BigCommerce with POS. 

Are you excited? Let’s proceed!

How To Connect BigCommerce With A POS?

Without any further ado, let us dive into how to connect BigCommerce with a POS.

Step 1: POS Evaluation

Evaluating BigCommerce POS integration is crucial as it can improve your business position or make it worse. Understand your current situation before moving forward.

  • Have an updated POS:

If your current POS has an API, integrate it with an eCommerce platform with an open API architecture. Additionally, evaluate all the pros and cons of the existing POS system to make its best use.

  • POS System doesn’t integrate with eCommerce platform:

Is your POS system outdated and doesn’t integrate with the eCommerce platform? Fortunately, you can choose from different cloud-based POS options to enhance your business.

  • Starting from scratch:

If you’re starting from scratch, there are no worries about transferring the data or inventory. 

Step 2: Consider Your Requirements

When integrating a BigCommerce POS system with your retail store, be mindful of your requirements. Be attentive to how well the chosen POS integrates on the backend to support your business growth.

Along with the major requirements, don’t forget the most essential requirements – inventory management, customer relationship management, and return and refund requests. You may use the BigCommerce POS integration to elevate your business success while staying grounded with reality.

Step 3: POS and Online Store

Now that you are moving forward with the BigCommerce POS system for your online store, the real research begins! You should be really observant of the common questions:

  • How does the integration between POS and online stores work?
  • Is it possible to update the information between the systems in real-time?
  • Can POS systems integrate with other business management tools?
  • Are there any additional fees for the integration?
  • What is the overall total cost for the integration?

Well, you need detailed answers to all these questions to ensure that the BigCommerce POS integration produces fruitful results.

Also, be very specific while examining each nitty-gritty about the POS system integration with your eCommerce business store. No matter how much time it takes, never take anything for granted.

Step 4: Step up POS

After you have successfully selected the correct POS for your online store, it is time to set it up.

Fortunately, setting up a POS system is a convenient self-service task, depending on the system provider agreement. 

After getting the application from the BigCommerce app store, confirm its installation. Once done, follow the on-screen instructions to configure the frontend and backend settings to offer a seamless checkout point of sale experience.

Step 5: Add The Product Description and Images

After all the settings are configured, add the detailed product descriptions along with the relevant images. Keep in mind to balance the description details and images to attract a wider range of audience for business development. 

Also, remember to stay relevant to your brand image to let your customers recognize it instantly.

Step 6: Optimize For Improvements

Last but not least, make routine checks to ensure the optimization of your BigCommerce POS app for improvements. 

When you are up and running, frequent optimization helps overpower any hurdle hindering smooth integration.

Final Thoughts

Your business expansion needs a smooth and seamless integration between the online store and offline presence. Moreover, your customers expect nothing less than an uninterrupted, smooth shopping experience. A BigCommerce POS integration is the key to unlocking all this.

If you need more assistance, then you’ve stumbled upon your destination! Cronix is the leading BigCommerce development company offering detailed assistance for convenient POS integration with your eCommerce store. 

With our industry-leading expertise, we help BigCommerce store owners and aspiring entrepreneurs to set up and thrive in their businesses. 

Interested? Click the Contact Us button button now!