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Marketing

b2b customer retention strategies
Marketing

B2B Customer Retention Strategies for BigCommerce Stores

“If your retention is poor, then nothing else matters.” The Founder/CEO of Reforge states it better than anyone. Customer retention is the best way to grow your SaaS business without acquiring new customers. So, crafting well-planned B2B customer retention strategies becomes a must. Stats reveal that repeat customers accommodate up to 40% of an ecommerce […]

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b2b ecommerce trends
Marketing

Top 9 B2B Ecommerce Trends to Transform Your Business

Statista reports that during the peak of the COVID-19 crisis (March-April 2020), there was an unprecedented surge in e-commerce share of retail sales as many countries implemented lockdown measures to restrict online sales. For example, in the United Kingdom – already an established e-commerce market – this percentage reached 31.3 percent before stabilizing over subsequent […]

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