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Complete Guide To BigCommerce Vs Shopify-Who Wins?

A Visual Comparison Between Two eCommerce Platforms, Shopify and Bigcommerce.

In the United States, 16.4% of retail purchases will be online by 2023. By 2040, ECommerce will account for almost 95% of all assets. Online stores with a solid social media presence outperform those without by 32%. In the world of Ecommerce, Shopify, and BigCommerce are two of the most prominent players in the game. Both platforms offer a range of features and tools designed to help merchants build and grow their online businesses. However, with so many similarities, it can take time to determine which is better for your specific needs. In this guide, we’ll look in-depth at BigCommerce vs Shopify, comparing their features, pricing, and overall ease of use to help you decide which platform is right for you. Whether you’re just starting in Ecommerce or looking to switch platforms, this guide will give you the information you need to make an informed decision.

What are the Pros and Cons of BigCommerce VS Shopify?

Pros of BigCommerce:

  1. Built-in features: Compared to implementing these features manually on Shopify, BigCommerce offers a variety of built-in features such as abandoned cart recovery, multi-currency compatibility, and product reviews.
  2. Scalability: BigCommerce can manage more enormous product catalogs and higher visitor levels than Shopify, making it an excellent alternative for companies expecting quick expansion.
  3. Lower transaction costs: BigCommerce charges lower transaction fees on its higher-tier plans than Shopify, which can result in considerable savings over time.
  4. Customer service: BigCommerce provides 24/7 customer service via live chat, email, and phone, which might be helpful for organizations that want rapid assistance.

Cons of BigCommerce:

  1. Customization: While BigCommerce offers more built-in features than Shopify, it can be challenging to customize the platform to match a specific brand’s aesthetic and functionality.
  2. Complexity: BigCommerce can be more complex and challenging than Shopify, particularly for beginners who may find the user interface overwhelming.
  3. Pricing: BigCommerce plans can be more expensive than Shopify’s, particularly for businesses starting out or with smaller product catalogs.
  4. Migration process: While migrating from Shopify to BigCommerce is possible, it can be time-consuming and complex, requiring careful planning and execution.

Pros of Shopify:

  1. Ease of use: Shopify is known for its user-friendly interface, making it easy for beginners to set up and manage an online store.
  2. Customization: Shopify offers a range of customizable themes and plugins, allowing businesses to create a unique look and feel for their online store
  3. App store: Shopify’s app store offers a range of third-party apps that can add functionality to an online store, such as email marketing and social media integration
  4. Migrating from Shopify to BigCommerce: It is easy to migrate from Shopify to BigCommerce using automated migration tools such as LitExtension.

Cons of Shopify:

  1. Transaction fees: Shopify charges transaction fees on all transactions made through its platform, which can add up over time.
  2. Limited scalability: Shopify needs help handling large product catalogs and high traffic volumes, making it less suitable for businesses anticipating rapid growth.
  3. Customer support: Shopify’s customer support is not available 24/7 and can be slow to respond to inquiries, which can be frustrating for businesses that need immediate assistance.
  4. Reliability: Shopify has experienced downtime in the past, and while it is not currently down, there is always a risk of service interruptions that can impact business operations.

BigCommerce VS Shopify: Which Is Easiest to Use?

When choosing between BigCommerce and Shopify, our first recommendation would be BigCommerce, especially if you’re looking for an easy-to-use multi-store platform. BigCommerce offers a user-friendly interface, making it easier for beginners to navigate and set up their online store quickly. It also provides several built-in features, such as shipping and payment options, which make it a convenient choice for small to medium-sized businesses.

BigCommerce’s multi-store functionality allows businesses to manage multiple stores from a single dashboard, making it easier to streamline operations and keep track of inventory, sales, and customer data. Overall, BigCommerce is an excellent option for those seeking an easy-to-use Ecommerce platform with multi-store functionality.

BigCommerce VS Shopify: Which Is Better for Big Businesses?

Both platforms have comparable pricing. However, BigCommerce has more built-in capabilities, but Shopify has an app store with over 8,000 premium and free third-party apps. BigCommerce’s features are scalable, requiring a higher learning curve.

Which Has Better Support and Security?

Regarding support and security, BigCommerce has a clear edge over Shopify. BigCommerce provides 24/7 support through phone, email, and live chat channels. Their support team is knowledgeable and responsive, quickly resolving any issues.

BigCommerce proactively protects customers’ data by providing security features like fraud monitoring, SSL encryption, and PCI compliance. Additionally, they offer regular security updates to ensure their platform is secure and reliable.

If you’re considering migrating from Shopify to BigCommerce, you can rest assured that you’ll receive top-notch support and security. BigCommerce makes the migration process easy and seamless, with dedicated support and resources to ensure a successful transition.


BigCommerce and Shopify both have their unique features and advantages. Ultimately the choice between the two platforms will depend on the specific needs and goals of the business. It’s essential for companies to carefully consider the features and pricing of each venue before making a decision.